Shipping Policy

Shipping Policy – Allium Pharmaceuticals

At Allium Pharmaceuticals, we are committed to delivering your pet care essentials safely and on time. Our goal is to ensure that your furry companions — Cats and Dogs — receive their favorite products quickly and in perfect condition.

1. Shipping Coverage

We currently ship across India to all major cities and towns. Delivery to remote areas may take additional time based on the courier service availability.

2. Processing Time

All orders are processed within 5–7 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification once your order has been shipped.

3. Delivery Time

Number of days required to deliver the product: Delivery usually takes 3–7 business days, depending on your location and courier service efficiency.

• Metro cities: 3–4 business days
• Other regions: 5–7 business days

4. Shipping Charges

• Free Shipping on orders above ₹999.
• A standard shipping fee of ₹60–₹100 applies to orders below this amount, depending on your location.

5. Product Categories We Ship

We ensure safe and hygienic packaging for all pet essentials, including:

• Shampoo for Cats and Dogs
• Powder and Perfume
• Soap and Syrups
• Pet Care Kit

Each product is carefully packed to avoid leakage, damage, or contamination during transit.

6. Tracking Your Order

Once your order is shipped, a tracking number and link will be shared via email or SMS. You can track your shipment in real-time until it reaches your doorstep.

7. Delayed or Missing Shipments

If your order is delayed beyond the expected delivery window, please contact our support team at info@alliumpharmaceuticals.com or call us at +91-7657906486 . We’ll investigate and provide an update promptly.

8. Damaged or Incorrect Products

In case you receive a damaged or incorrect product, please notify us within 48 hours of delivery. We’ll assist you with a replacement or refund as per our return policy.